Multi-Vendor E-Commerce Marketplace

These Vendor Terms govern selling on the Snapbaaz multi-vendor marketplace platform.

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1. Applicable Laws & Compliance

Vendors must comply with applicable Indian laws including:

• Information Technology Act, 2000
• Consumer Protection Act, 2019
• GST Act, 2017
• Indian Contract Act, 1872
• Companies Act (where applicable)
• MSME Act (where applicable)

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2. Vendor Eligibility & Registration

To sell on Snapbaaz, vendors must provide:

• PAN card
• Valid bank account details
• GST registration (if applicable) OR MSME (Udyam) registration
• Business address

Snapbaaz reserves the right to verify documents before approval.

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3. Independent Vendor Relationship

Vendors are independent sellers.

Nothing in this agreement creates an employment, partnership, agency, or joint venture relationship between Snapbaaz and the vendor.

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4. GST & MSME Compliance

• GST registration is mandatory if turnover exceeds the legal threshold.
• MSME registration is encouraged where applicable.
• Snapbaaz may deduct TCS as per GST regulations.
• Vendors are solely responsible for tax filing and statutory compliance.

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5. Product Listing Requirements

Vendors must ensure:

• Accurate product descriptions
• Genuine and lawful products
• Proper pricing compliance
• No counterfeit, illegal, or prohibited items

Violation may result in suspension or permanent removal.

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6. Order Fulfillment

Vendors must:

• Dispatch orders within the committed timeline
• Use proper packaging
• Provide valid tracking details

Vendor is liable for product damage prior to successful delivery.

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7. Commission Structure

Current Commission:
7% flat commission across all categories (no hidden charges).

Future Commission:

• Electronics: 5–10%
• Fashion & Apparel: 10–15%
• Home & Kitchen: 8–12%
• Beauty & Personal Care: 12–18%
• Groceries & FMCG: 5–8%
• Other Categories: 15–25%

Snapbaaz reserves the right to revise commission with prior notice.

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8. Payment Settlement

Settlement Timeline: Every monday after successful delivery (+4 every month).

Payments will be transferred to the vendor’s registered bank account.

Vendor Coupons:
If vendors create promotional coupons, 100% of the discount cost is borne by the vendor. Snapbaaz does not share coupon discount costs unless agreed separately.

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9. Returns, Refunds & Vendor Liability

• Vendors must accept valid returns as per Snapbaaz Return Policy.
• Refund amount will be deducted from vendor settlement.
• Vendor bears 75% of return shipping cost (unless due to Snapbaaz error).

High return rates may result in penalties or suspension.

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10. Anti-Fraud & Prohibited Activities

Strictly prohibited:

• Fake orders
• Self-purchases
• Refund manipulation
• Coupon abuse
• Hacking or system abuse
• Selling counterfeit products

Violations may result in:

• Payment withholding
• Account suspension
• Legal action

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11. Intellectual Property

Vendors grant Snapbaaz a non-exclusive license to use product images, descriptions, and brand materials for marketing and platform promotion.

Vendors guarantee that listed products do not infringe intellectual property rights.

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12. Suspension & Termination

Snapbaaz may suspend or terminate vendor accounts in cases of:

• Policy violations
• Fraudulent activity
• Tax non-compliance
• High return ratios
• Poor product quality or customer complaints

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13. Vendor Indemnification

Vendors agree to indemnify and hold Snapbaaz harmless against:

• Consumer disputes
• Tax liabilities
• Intellectual property claims
• Regulatory penalties
• Legal claims arising from vendor products or actions

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Contact Information

For inquiries, support, and assistance:

Email: snapbaaz.care@gmail.com
Website: www.snapbaaz.in
Phone: +91-9515640461
Registered Address: Sai Durga Nagar, Dameracherla, Nalgonda, Telangana – 508355, India